Quote:
Originally Posted by Mike(Mont)
I offer a ten day return at full refund minus postage as long as the unit is undamaged and untampered with. Be sure to get a signature confirmation.
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That is a WEAK boilerplate Refund Policy with the intention of NEVER refunding any of the customer's money, since it is nearly impossible to test and find the unit is worthless (and return it) in less than 10 days.
I would recommend you increase the time limit to at least 30 days; 60 days would be much better. (10 days is basically a no refund policy at all)